Services

When faced with critical business questions, we combine comprehensive research, technology and consulting to deliver actionable insights that will drive business decisions. We work with clients to identify primary business objectives and recommend solutions that will deliver the most reliable results in the most cost effective manner. Our services include:

Our experience with both web-based and lab-based testing helps us bridge the gap between qualitative and quantitative research and identify what data is most relevant, what metrics to track, and how to apply this research to meet corporate objectives. We provide detailed analytics to help clients translate data into actionable insights and increased revenue.

For more information about our services, please contact

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Benchmarks

Benchmark for satisfaction on intercept surveys for highest performing sites is 81%. Likelihood to return for highest performing sites
is 96%.

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Contact Us

   415-445-4677  
   
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Does your website reflect your brand?

Measure brand awareness, affinity and overall brand preferences with web-based testing

Case Study

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"I've found eVOC Insights to be a great source of help when I have unforeseen projects or am in a bind due to shortage of resources on my team. It's nice to have consultants who are not only experts at online usability best practices but can quickly jump in and fill the need at a moment's notice. I don't have to spend a lot of effort getting them caught up to speed and they are so pleasant and professional to work with that there is a good level of acceptance among my internal clients as well."
— Joanne Kok, Manager, Consumer Research, Usability and Insight, Travelocity

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