eVOC Insights delivers syndicated research reports to address the need for industry-specific, head-to-head competitive user experience research that combines vertical expertise with direct consumer insights. Unlike other methodologies, our research studies collect data from several hundred target customers as they interact with highly competitive websites and provide detailed feedback on their attitudes, experiences and site preferences.
If you are interested in purchasing a report, please contact .
Industry |
Report Title |
Date |
Price |
Download |
White Paper |
Having an Eye for Eye Tracking - Choosing the Right Sample and Method for Effective Results | 3/12 | Free | White Paper |
Social Networking |
What Can Facebook Do for Me? Benchmarks and Best Practices from Brand Leaders |
1/12 | Free | Full Report |
Travel |
2009 Branding & Loyalty for Online Travel Agencies (Wave 2) - Expedia v. Travelocity v. Orbitz | 5/09 | Free | Full Report |
Social Networking |
The Changing Face of Social Networking — Move Over MySpace, There's a New Kid in Town | 4/08 | Free | Full Report |
Real Estate |
To Buy or Not to Buy — Finding Your Dream Home Online | 8/07 | Free | Full Report |
Travel |
The Battle for Loyalty — Online Travel Agencies vs. Suppliers | 9/06 | Free | Full Report |
Retail |
Ratings, Reviews and the Customer — Decision Process | 4/06 | Free | Full Report |
Travel |
Branding and Loyalty for Online Travel Agencies | 5/05 | Free | Full Report |
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"As Ticketmaster.com continues to evolve its product strategy to balance the importance of customer experience with overall business requirements, research to validate strategic direction is vital. eVOC has been instrumental in providing effective, consumer focused user test and survey research in support of key Ticketmaster.com initiatives."
— Robert Franklin, Director, Product Management, Ticketmaster