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eVOC Insights, LLC
388 Market Street, Suite 1300
San Francisco, CA 94111
(415) 445-4677

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eVOC Insights, LLC
388 Market St. Suite 1300
San Francisco, CA 94111
(415) 445-4677

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Benchmark for satisfaction on intercept surveys for highest performing sites is 81%. Likelihood to return for highest performing sites
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Case Study

boston.com logo

"As Boston.com continues to evolve its product strategy to balance the importance of customer experience with overall business requirements, research to validate strategic direction is vital. eVOC has been instrumental in providing effective, focused research in support of key Boston.com initiatives."
— Bob Kempf, Vice President, Product, Boston.com

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