About Us
Our mission at eVŌC Insights is to deliver the best research and technology solutions for measuring user experience, understanding online behavior, benchmarking the competition, and tracking the ROI from online initiatives. We believe the best solutions for reaching these goals include a combination of qualitative and quantitative market research, online technology and strategy consulting. With expertise in both web-based and lab-based research, we can deliver the best methodology that meets your needs in the most cost effective manner.
eVŌC was founded in 2005. The founders of eVŌC have over 20 years of combined experience in user experience and market research, specifically focused on consumer research, website usability, and customer experience management.
eVŌC Insights, LLC is a privately held company and is headquartered in San Francisco, CA with offices in Dallas, TX and New Orleans, LA.
Benchmark for satisfaction on intercept surveys for highest performing sites is 81%. Likelihood to return for highest performing sites
is 96%.
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415-445-4677
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"As Boston.com continues to evolve its product strategy to balance the importance of customer experience with overall business requirements, research to validate strategic direction is vital. eV?C has been instrumental in providing effective, focused research in support of key Boston.com initiatives."
— Bob Kempf, Vice President, Product, Boston.com
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