San Francisco, CA - November 30, 2009 - eVŌC Insights, a veteran user experience research and consulting company, today announced its partnership with the leader in online business optimization, Omniture, an Adobe company. Omniture's Web Analytics software helps more than 5,000 companies worldwide manage and enhance their online, offline and multi-channel business initiatives. This partnership will enable eVŌC Insights to seamlessly and persistently track users' attitudes based on their natural online behavior.
"This partnership with Omniture delivers the premier solution for conducting in-session behavioral and attitudinal tracking surveys, by intercepting users at the point of interaction with a Website," said Liz Webb, Managing Partner of eVŌC Insights. "We now have the ability to ask unique visitors questions about their Web browsing behavior based on the order of pages they viewed and the actions they performed. For example, if they added a product to their shopping cart, then viewed a customer review, and then abandoned the site, we can ask why?"
Through strategic partnerships with leading edge companies like Omniture, eVŌC helps clients innovate and keep ahead of the rapidly changing online and mobile environments.
eVŌC Insights is a customer experience consulting firm that provides 'Voice of the Customer' research to deliver actionable insights into the behavior, thoughts and attitudes of consumers online. eVŌC offers the best research and technology solutions for measuring user experience, understanding online behavior, benchmarking the competition, and tracking the ROI from online initiatives. eVŌC was founded in 2005 and is headquartered in San Francisco, CA with offices in Dallas, TX, Seattle, WA and New Orleans, LA.
For more information about eVŌC Insights, please contact Liz Webb at .
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"Over the last three years, we have worked extensively with eVŌC Insights to help us with a broad range of research needs. The consultants at eVŌC are very effective at both strategic and tactical levels, and have strong knowledge of our industry and of Web best practices in general. The insights gained have impacted our business strategy and have resulted in clear improvements on key performance measures such as online conversion. We highly recommend the team at eVŌC."
— Barrie Seidenberg, President / CEO, Viator.com