For an Usability Expert Review, eVOC uses a comprehensive list of user experience and user interface guidelines that we have compiled over years of usability research. Two experts will individually evaluate the site across these guidelines, assigning a score to how well the site meets each criterion and aggregating their scores.
The Usability Expert Review will evaluate the site across the key UI categories, each with a set of detailed guidelines focused on design, messaging, flow, and basic usability principles. Below are the key UI categories:
The site will be evaluated across ~60 guidelines / best practices on a 5-point scale. Ratings are rolled up into sub-scores and weighted into an overall composite score for direct comparison.
The Usability Expert Review provides a baseline for how well your site is performing across key segments, identifies problem areas and solutions, and establishes a benchmark for improvement moving forward.
By applying a rigorous methodology, eVOC is able to systematically evaluate your site across key functions that can also be compared against competitors. The findings from the Usability Expert Review will provide clear strengths and weaknesses of the site and include best practices and recommendations for improvement.