Our Industry Reports include usability benchmarks and best practices from the top industry leaders. Our research identifies the top performers, based on brand affinity, future intent and overall user experience including satisfaction, ease of use and call-to-action. Our research also tracks the latest industry trends, including social and mobile usage, and provides recommendations based on best-in-class digital designs.
“Anyone working on offline or online consumer interfaces can benefit from the no nonsense usability testing from eVOC Insights. They have been a valuable way for me to keep an eye on what really matters … the customer experience. We lose track of that sometimes in the midst of all the details and excitement. Their service has not only helped to improve my product, but also has pushed me to become a better product manager – through improved decision-making and collaboration with others.”
– Alice Keh, Senior Product Manager, Ticketmaster