The Customer Experience Experts

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OUR MISSION

We are committed to understanding our clients needs and expectations in order to deliver reliable, actionable insights.  Our consultants know how to deliver the best research solution to answer critical business questions and meet your strategic goals and initiatives.

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  • Corporate Headquarters

  • eVOC Insights, LLC
  • 388 Market Street, Suite 1300
  • San Francisco, CA 94111
  • (415) 445-4677

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“As Boston.com continues to evolve its product strategy to balance the importance of customer experience with overall business requirements, research to validate strategic direction is vital. eVOC has been instrumental in providing effective, focused research in support of key Boston.com initiatives.”
— Bob Kempf, Vice President, Product, Boston.com
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