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eVOC Insights, LLC
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San Francisco, CA 94104
(415) 439-8333
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eVOC Insights, LLC
7324 Gaston Ave #124-386
Dallas, TX 75214
(214) 887-6400


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Benchmarks

Benchmark for satisfaction on intercept surveys for highest performing sites is 81%. Likelihood to return for highest performing sites
is 96%.

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Are you in touch with your customer experience?

Understand the thoughts, attitudes and behaviors of your customers online with
web-based testing

Case Study

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"As Boston.com continues to evolve its product strategy to balance the importance of customer experience with overall business requirements, research to validate strategic direction is vital. eVOC has been instrumental in providing effective, focused research in support of key Boston.com initiatives."
Bob Kempf, Vice President, Product, Boston.com

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415-439-8333

sales@evocinsights.com

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