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eVOC Insights, LLC was founded in 2005. The founders of eVOC have 20 years combined experience in market research, specifically focused on consumer research, Web site usability, and customer experience management. Each spent five years developing and managing the Custom and Syndicated businesses at Vividence Corporation, the market leader in Customer Experience Management (acquired by Keynote Systems in September 2004).
Our mission at eVOC Insights is to provide the best research and technology solutions for measuring Web effectiveness, understanding online consumer behavior, benchmarking the competition, and tracking the ROI from online initiatives. We believe the best solutions for reaching these goals include a combination of qualitative and quantitative research, online technology and strategic consulting. With expertise in online/offline and qualitative/quantitative research, we can guide you to the proper methodology that meets your needs in the most cost effective manner possible.
In our experience consulting to the industry leaders in pharmaceutical, retail, travel, financial services, consumer products, media & entertainment, technology, telecom and automotive, our ability to provide insights from the Voice of the Customer perspective are critical. We help marketing professionals and business unit executives measure the potential impact of strategic and tactical decisions in order to help determine their level of investment online.
eVOC Insights, LLC is a privately held company and is headquartered in San Francisco, CA with corporate offices in Dallas, TX. | 
