The Customer Experience Experts

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TESTIMONIALS

“The eVOC team is adept at creating a highly empathetic and collaborative atmosphere which makes it possible for each project member to actively participate and walk away at the end feeling that they have been heard and their input is part of the finished product.”

– Brent Oswald, Project Lead, Make it Sizzle

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Partners

eVOC partners with research facilities to conduct usability testing in San Francisco, New York, Chicago, Los Angeles, and more, as well as online survey technology partners and global panel providers to offer best-in-class online solutions for our clients. Our consulting experts will guide you to the right solution based on your critical research needs.

  • Research Facilities
    Our facility partners are located in geographically representative regions and provide state-of-the art audio, video and recruiting services.
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  • Technology Partners
    For Web-Based testing, eye-tracking, and video streaming we partner with best-in-class survey technologies and expert videographers.
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  • Panel Partners
    In order to ensure the best quality sample and reliable results, we partner with the leading global and regional panel providers.
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Research Facilities

For lab-based usability testing we partner with state-of-the-art facilities across the United States including, but not limited to the following metropolitan areas:

Technology Partners

For web-based testing and eye tracking we partner with leaders in the industry to achieve our research goals.

  • Omniture

    Omniture is the leading provider of online business optimization, which it delivers through the Omniture Online Marketing Suite. Online business optimization is a strategy for using customer insight to drive innovation and increased loyalty in a digital world. The Online Marketing Suite empowers marketers to use customer insight to optimize interactions — creating more personalized, relevant customer experiences while also maximizing their marketing spend. For more information about Omniture visit:
    www.omniture.com

  • Qualtrics Logo

    Qualtrics

    Qualtrics is a leader in online survey technology.  They facilitate and automate the process of conducting surveys, polls, assessments, intercepts, and related systems, via a web browser and the Internet.  Find out more about Qualtrics:
    www.qualtrics.com

  • Compete, Inc.

    Compete, Inc. extends online market research to transform the way consumers and brands communicate. By combining permission marketing, predictive analytics and the industry’s largest consumer behavior database, Compete helps marketers identify and reach their target consumers. Compete delivers conversant marketing solutions that increase profitability and customer loyalty and result in measurable and effective marketing programs. For more information, please visit:
    www.compete.com

  • Tobii

    Tobii Technology is a world leader in hardware and software solutions for eye tracking. Our products are widely used within the scientific community and in commercial usability and marketing research, as well as by disabled people as a primary way to communicate. For more information, please visit:
    www.tobii.com

  • Optimal Workshop

    Optimal Workshop builds tools for measuring usability. We’ve taken years of experience in user research and user experience consulting and created a suite of usability testing tools designed to help designers and information architects improve the user experience of their products. For more information, please visit:
    www.optimalworkshop.com

  • UserZoom

    UserZoom is the #1 Platform for Agile Usability Testing & User Experience Analytics. We offer the most versatile and comprehensive cloud-based solution for User Experience & Usability Research in the market. For more information, please visit:
    www.userzoom.com

Panel Partners

We use several online market research panel partners to meet the needs of our clients, including:

  • Toluna

    Toluna is a leading global online market research panel and survey technology company. Toluna offers market researchers access to the world’s most highly profiled, responsive and rigorously maintained online panel for sample only and full service projects.With an online research panel of 4 million active members covering 34 countries, Toluna has won the support of over 1,500 of the world’s leading market research agencies. For more information, please visit:
    www.tolunagroup.com

  • Op4G

    Op4G nurtures and maintains a quality, engaged membership panel built to support our market research clients and to benefit non-profit organizations. Op4G is a unique research firm that provides its panel members the opportunity to participate in sophisticated paid online research surveys, subsequently donating a portion of their compensation to the growing list of over 300 non-profits who have partnered with Op4G. For more information, please visit:
    www.op4g.com

  • Research Now®

    Research Now®, the global leader in permission-based digital data collection, provides market research insights to enable fast and accurate business decision-making. We enable companies to listen to and interact with the world’s consumers and business professionals through online panels, as well as mobile, digital, behavioral and social media technologies. For more information, please visit:
    www.researchnow.com