eVOC Insights, LLC is a customer experience consulting firm that provides web strategy, usability, and “voice of the customer” research to Fortune 1000 companies. Our mission is to deliver the best research and technology solutions for measuring user experience, understanding online behavior, benchmarking the competition, and tracking the ROI from online initiatives. We believe the best solutions for reaching these goals include a combination of qualitative and quantitative market research, online technology, and strategy consulting.
Founded in 2005, eVOC Insights, LLC is a privately held company and is headquartered in San Francisco, CA. eVOC Insights works with companies across many industries, including but not limited to pharmaceuticals, finance, technology, and entertainment. We pride ourselves on offering a flexible and collaborative work environment that enables personal and corporate growth, as well as exposure to many different topics and methods. Those who make up the eVOC Insights team are incredibly intelligent, observant, resourceful, and easy to work with – and we hope you are too.
Each year should be balanced with some time off to unplug and unwind. eVOC offers a competitive employee benefits program, including Paid Vacation, 15+ Paid Holidays, Medical Benefits, Dental & Vision Benefits, and an IRA Plan.
eVOC Insights is seeking an Associate User Experience Research Consultant in San Francisco. Join us as we work with Fortune 1000 companies across the U.S. to build, execute, test, and improve the user experience of their digital products!
In this role, your goal will be to learn all there is to know about managing, conducting, analyzing, and delivering user experience research. We believe the best way to learn is by doing: you will work closely with senior consultants and managers on client projects from beginning to end, until you have the knowledge and expertise to manage projects on your own. You will be exposed to both traditional and emerging qualitative and quantitative research techniques and apply them to desktop and mobile websites, apps, prototypes, and more. You will see the findings from your research make a direct impact on the UX and bottom line of our clients.
At this time, there is a special need for a more qualitative-focused associate, who has a strong desire to learn how to moderate research labs in-person and remotely. Analyzing qualitative research requires the ability identify emerging themes from user verbatim and user behavior, and building logical arguments with supporting data. The personality and skills of an excellent qualitative user researcher typically include being highly observant, empathetic, reflective, and cautious about coming to conclusions.
In addition to assisting with client work, you will also be responsible for contributing to eVOC’s social media and marketing efforts.
To apply, please send your cover letter and resume to firstname.lastname@example.org.
We look forward to hearing from you!