The Customer Experience Experts

Where Will Your Eagle Land?

Learn how Voice of Customer (VOC) research helps inform, improve and ignite mission critical business decisions.

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Having an Eye for Eye Tracking

Learn how to choose the right sample and method to conduct effective eye tracking and get reliable results.

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Get Connected

Watch and learn how your customers connect with you via social and mobile, so that you may connect with them.

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Define Your Digital Strategy

Bridge the gap between Desktop, Smartphone, and Tablet usage with Digital Ethnography.

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Who has the Best Hero Image?

Learn from leaders in the Cruise Industry and find the winning home page and Hero Image.

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Web-Based Testing

Evaluate site performance by tracking user behavior and collecting statistically reliable metrics to measure ROI.

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Lab-Based Testing

Discover how users interact with your Website and prototypes while observing them as they perform key tasks online.

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Consulting Services

Learn best practices from experts who have conducted hundreds of Web-based and Lab-based evaluations.

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